What happens if something is wrong, or you change your mind.
Online StoreLast updated 7 October 2026. This covers everything sold at lavishleaf.org by Lavish Leaf Inc. Three different things are sold here and they are refunded differently, because a bag of soil amendment, a season of soccer and a weekly compost pickup are not the same purchase.
Unused, unopened and asked for within 30 days of delivery: a refund of the item's price. Email support@lavishleaf.org with your order number and we will send return instructions. The item must then be posted back within 14 days, in its original packaging. The money goes back to whatever paid for it, usually within five business days of the return arriving and being checked. After 30 days from delivery we cannot take a return, and anything used, worn or damaged after delivery cannot come back.
You pay return postage, and the original shipping is not refunded, unless we got it wrong. If it arrived damaged, was the wrong thing, or was not what the page said, we pay and we refund in full. Send a photograph; we are not going to make you post a split bag of fertilizer back to us.
Opened amendments and live goods cannot come back. Beneficial insects, live cultures and anything opened are not resellable. If one arrives dead or damaged, tell us within 48 hours and we will replace it or refund it.
Before the registration deadline: everything back. Ask any time up to the published deadline for that season.
After the deadline, before the first match: half. By then the league has paid for insurance and fields and built the schedule around your team.
Once the season has started: no refund, because the money is already spent on fields, referees and equipment. If the league cancels a season, or cannot field your division, you get all of it back whatever the date.
Injured before the season starts? Write to us. We would rather hold your fee for the next season than keep it.
Cancel any time and the next payment does not happen. A subscription is billed monthly in advance; cancelling stops the next charge and you keep the pickups you have already paid for. We do not refund a month already collected, but if we missed a pickup we owed you, say so and we will credit it or collect twice next time.
Symphonymph is free, carries no advertising and sells nothing, so there is nothing to refund. Donations are gifts rather than purchases and are not refundable, but if you gave by mistake, write to us and we will sort it out.
Email support@lavishleaf.org with your order number and what went wrong. We answer every message, and we would rather fix a problem than win an argument.
Nothing here takes away a right you have under Oklahoma or federal law.